Privacy Policy

Information Collection and Use

While using our Service, we may collect strictly necessary information, including but not limited to:

• Text inputs: required for the app to function as intended.
• Email address: may be collected to support account creation, communication, or customer support.

We use analytics tools (such as Google Analytics) to track site visits without transferring personal information. We have disabled all features that can collect or report personal data, including:

• Demographics and Interest Reports
• User ID features
• Advertising Reporting Features

We have also disabled data sharing within analytics tools.

Log data

Whenever you use our Service and an error occurs, we collect diagnostic data (via third-party tools) called “Log Data.” This may include your:

• IP address
• Device name and OS version
• App configuration
• Timestamp of use
• In-app actions and crash logs

Cookie

Cookies are small files stored on your device that help websites and services function better. Some may be used anonymously to understand traffic behavior and improve performance.

Service providers

We may work with third-party companies to:

• Facilitate our Service
• Operate the Service on our behalf
• Perform Service-related functions
• Analyze usage of the Service

These third parties only access personal information necessary to perform their tasks and are contractually obligated not to disclose or misuse it.

Families Policies

• Parental Supervision:Parents should supervise children's use of the app and review its content and features.
• Content: We prohibit violent, explicit, or otherwise inappropriate content. Violations may result in account suspension or termination.
• Community Guidelines: We expect all users to respect others. Violations of these guidelines may result in disciplinary actions.

Security

We use HTTPS and other commercially acceptable means to protect your personal data. However, no method of transmission or storage is 100% secure.

User Data Deletion Request

If you would like to request deletion of your personal data collected by Rezona, you can do so in one of the following ways:

• Contact us by email: Send your request to support@rezona.ai with the subject line “Data Deletion Request”, and include the email or username linked to your account.
• In-app: If your version of the Rezona app includes account settings, go to: Settings → Delete account

We will process your request within a reasonable timeframe and delete all associated user data from our systems unless retention is required by law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page, and users are encouraged to review this page periodically.